Account Manager
市场部New York全职；实习
工作职责:
参加企业产品培训，学习并熟练掌握美国各类型医疗保险产品及公司信息
负责保险产品的销售与客户开发，依据客户需求精准提供保险产品与服务
管理与维护客户关系，通过微信与电话解决已有和潜在客户的相关问题
积极了解保险计划相关问题，和保险公司保持长期有效的沟通
处理产品售后的疑难问题，并对服务操作流程中的缺陷问题及时优化
针对客户常见及共性问题及公司推广活动，不断更新客服话术
参与市场调查，收集并分析用户反馈，帮助提升产品与服务质量
配合运营团队执行营销方案，提升营销的服务满意度和好评率
进行行业研究，了解医疗保险市场动态
招聘要求:
本科及以上学历，有客户服务经验者优先考虑
对美国医疗行业充满兴趣，愿意学习金融与保险领域的法律法规
具有较强的学习能力，能够快速了解公司产品，挖掘客户潜在需求
细心认真，责任心强，有较强的服务意识和团队协作精神
善于思考，有优秀的沟通能力与独立解决问题的能力
执行力与抗压能力强，希望在一个有发展潜力的初创公司开始自己的职业生涯
语言要求:
英语 (Required)
中文 (Mandarin, Required)
公司接受CPT，OPT，OPT Extension，H1B Transfer；对于所有符合条件转正的员工，公司会帮助申请H1B签证。
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